We ship worldwide. If you don't see your country on the dropdown at checkout, drop us a line and we'll figure it out.

We now ship orders with duties and taxes pre-paid and guaranteed. Learn more.

→ We offer free shipping globally on orders over €250

→ EU shipping is €10

→ Rest of the World is €25

All orders ship with DHL. You'll be able to track with DHL once we ship.

→ EU orders expect 1-3 days

→ ROW orders expect 2-7 days

We are happy to offer an exchange or refund as long as your items are unused, in their original packaging with all tags and returned within 28 days of receipt.

We do not offer a free returns service - when returning any unwanted items we’ll provide you with a shipping label that ensures any duties/taxes can be reclaimed. A flat-rate of €15 for shipping will be deducted from any final refund issued for a return.

If your goods arrive damaged or not as described, please contact us and we will fix this for you.

How to Return Items

Please email us at hello@chancerunning.com or send us a chat message to start your return.

What happens next

As soon as we receive your returned items, we’ll process them and either give you a refund or issue you with your chosen store credit so you can pick something else from the Chance range. While we don’t yet offer self-selected exchanges, we’re working on it!

We aim to keep our sizing consistent with other brands you may be familiar with, and have updated size guides on our products. If you are unsure, please send us a message and we'll help.

We are stocked in a number of leading retailers around the world - you can see the list here.

If you'd like to stock Chance, reach out to us on email.

We accept all major credit and debit cards, Apple Pay, Google Pay, PayPal and Shop Pay are all accepted